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How will the water feel on my skin? Is there a slimy feeling?
Because SimplySoft does not replace hard minerals with salt, your water will not feel slimy or slippery as it would with salt-based softeners.
What grains of hardness or grains per gallon (GPG) can SimplySoft handle?
SimplySoft is designed to handle hardness levels below 25 GPG and works best with hardness levels at 15 GPG or below.
Will I use less soap and detergent with SimplySoft?
Yes. Aquasana SimplySoft allows you to reduce your soap and detergent usage by up to 40%, saving you money.
How long will it last?
The SimplySoft EQ-AST-WH is designed to last up to 6 years.
How do I know when to replace it?
It is recommended you change out your SimplySoft tanks every 6 years for optimal performance.
Does it eliminate scaling?
SimplySoft is designed to prevent the harmful effects of scale buildup in internal pipes and plumbing. Our system uses your water’s flow to alter the charge of hard mineral ions so they do not bind together to create scale buildup. Unlike salt-based softeners, SimplySoft does not need to remove the hard minerals from your water in order to reduce buildup.
Will the system reduce my hardness or TDS levels?
No. Our system uses your water’s flow to alter the charge of hard mineral ions so they do not bind together to create scale buildup. Unlike salt-based softeners, SimplySoft does not need to remove the hard minerals from your water in order to reduce scaling. Because hard minerals are not replaced by salt or other chemicals, TDS levels will still remain the same even though scale formation is inhibited and SimplySoft is working to protect your internal plumbing.
I still see calcium deposits on my dishes. Is my salt-free softener working?
Yes. Unlike salt-based softeners that replace minerals like calcium with salt, SimplySoft instead uses the flow of your water to alter the charge of hard minerals so they do not bind to one another to create scale. Because SimplySoft alters the charge of hard minerals to inhibit scale formation and does not replace them with salt or chemicals, hard minerals remain in your water and will pass safely through your pipes and down the drain. If the calcium levels in your water are high enough, harmless calcium spots can still occur on areas where water is left sitting and can evaporate, leaving hard mineral deposits behind on surfaces like glassware, countertops, pots, pans, chrome faucets or stainless steel. SimplySoft is designed to protect the internal pipes and plumbing in your home from harmful scale buildup.
What is hard water?
Hard water contains a higher than average amount of dissolved minerals (primarily calcium and magnesium), and a higher concentration of multivalent cations (Ca2+ and Mg2+). Hard water is mostly a nuisance as these dissolved minerals can clump together to produce scale, which can harm your internal pipes, plumbing, and home appliances.
Does having hard water mean it is contaminated?
No, hard water is more of a nuisance than a health issue, and is not considered contaminated. Most water sources in the USA are considered hard.
Is hard water safe to drink?
Yes, hard water is healthy enough to drink.
Does having soft water mean it is clean water?
Soft water does not mean clean water. Your water can be soft and still have contaminants present in the water.
Is it safe to drink?
Yes, soft water is considered potable as long as the water has not passed through a sodium-based water softener. Drinking water from a sodium-based softener increased your daily intake of sodium, which can lead to health problems in sodium-sensitive individuals.
What is a salt-based water softener?
A salt-based water softener is a system designed to remove/reduce calcium and magnesium from the water by exchanging it with sodium. This is done through an ion exchange resin that alters the molecular structure of the calcium and magnesium from a divalent ion to a univalent ion, making the water “softer.”
Do softeners reduce chemical contamination?
Softeners do not remove chemical contamination themselves, but softeners sometimes have a carbon filter working in conjunction with the softener to treat contamination.